F.I.V.E Questions with Jeffrey Manu, CEO of GrowingStartup.com

CEO of GrowingStartup.com
Jeffrey Manu, CEO of GrowingStartup.com

Jeffrey, CEO of GrowingStartup.com, beams with charisma and passion. A conversation with him is highly engaging and inspiring. I was fortunate to cross paths with him during a networking event organized by the African Technology Foundation at the Google Campus in Mountain View. The event featured talented entrepreneurs from all over Africa and the diaspora pitching their ideas to members of the Black Google Network and other invited guests. After conversing with Jeffrey for a few minutes, I knew I had to feature him on the F.I.V.E Questions project.

1. Briefly describe your background and how you got started. What is the most exciting or rewarding aspect of what you do? What could make it even more exciting or rewarding?

I grew up in Ghana for most of my life. Both of my parents are entrepreneurs so I grew up in a home where the drive to school was peppered with pep talks on how to spot business opportunities. One time my mom came home with some doughnuts and proceeded to say “I bought them for this amount, you should take them to school and sell to your mates.” I was too shy at the time but I wish I’d started my mini-doughnut business at the time.

After high school I worked as a business to business salesman on the streets of London. The compensation was only commission based so I didn’t get paid if I didn’t sell anything after twelve hours of work. That taught me that products are a commodity in most markets but the ability to sell is what defines the success of many entrepreneurs.

I started GrowingStartup.com because I wanted to help entrepreneurs make better decisions and to give them a proven system that attracts customers and increases sales. 

The biggest problem for struggling business owners is wisdom. The ability to know and do what is right consistently is what I provide through our apps and content. Within the next decade, we’ll be the destination fight for business owners who want to know how to attract paying customers and boost sales. 

What I love about what I do at GrowingStartup.com is that I get to help people turn their ideas into profits. It’s a calling for me almost the same way a pastor sees his ministry. Having hundreds of millions of aspiring and early stage entrepreneurs using our products and services to start and grow profitable businesses would make it even more exciting. We plan on creating other forms of content such as video games and TV shows for entrepreneurs so that’s something else I’m really looking forward to doing.

2. Flash back and then fast forward to the present, what has surprised you the most about the success in your business? What advice do you have for others looking to take a similar path? Is there something you could have done differently to get to where you are quicker?

What has surprised me is the effectiveness of content marketing. Even while I was working as copywriter for an advertising agency, I started out cold calling small businesses that I knew I could help with branding and web design services. As a matter of fact I did not even have a company name or website at the time. I just went and pitched the value of my services and I had over 90 percent conversion rates. What happened afterwards was that I realized consulting did not scale and what many small businesses needed was a system to increase sales and multiply their conversion rates. I started blogging about marketing and sales and that brought in clients from all over the world.

My advice for people who have a job but would want to start their own businesses would be to focus on a need or problem that they can solve better, cheaper or faster than anyone else.

My success would have been accelerated if I had learnt how to market and sell better at the beginning. The second thing is faith. I have learnt that what separates the top performers in business from the others is a mixture of boldness and understanding. Those two pillars are the keys to exponential growth.




3. What is your unfair advantage? What would your colleagues or clients say are the main reasons that make working with you rewarding?

My unfair advantage would be two-fold and that is having the boldness of faith and using love as my business strategy. By God’s grace I don’t believe in impossibilities like most people do. I also know that the less excuses you have the easier it is do what’s necessary.

With regards to love I believe the easiest way to innovate and get paid more is by giving more value to your customers than anyone else in your market. People always buy things at a discounted price to the real value so giving people magnitudes more than they are paying for is good.

I reckon that’s what people will say is rewarding about working with me. For example, the last time I sold an online course, I noticed one of the students needed help. I conducted special consulting sessions for free just to help her. She’s now a lifetime client.

4. Reflect on all of the key sacrifices and trade-offs you’ve had to make to get to where you are today. Which of these would you say was the most pivotal and why?

The most pivotal sacrifice would be how much time I spend reading and imbibing knowledge. Many of the advice out there is tactical. There are a lot of do’s and don’ts that don’t produce results. I found out that understanding how to create the best products and most importantly how to get the right people to buy them makes up for the 50 steps to success that we see and hear all around us.

5. What is the best piece of actionable advice that you’ve received that continues to be source of inspiration in good times and challenging times?

It’s biblical. 1 Corinthians 13:4-8 (amplified version) talks about how to use love in daily life. It’s not the emotional or sexual high the movies paint it out to be. In my business we make it a point to out-give (and out-love) everyone else. That’s invaluable advice.

Love endures long and is patient and kind; love never is envious nor boils over with jealousy, is not boastful or vainglorious, does not display itself haughtily.5 It is not conceited (arrogant and inflated with pride); it is not rude (unmannerly) and does not act unbecomingly. Love (God’s love in us) does not insist on its own rights or its own way, for it is not self-seeking; it is not touchy or fretful or resentful; it takes no account of the evil done to it [it pays no attention to a suffered wrong].6 It does not rejoice at injustice and unrighteousness, but rejoices when right and truth prevail.7 Love bears up under anything and everything that comes, is ever ready to believe the best of every person, its hopes are fadeless under all circumstances, and it endures everything [without weakening].8 Love never fails [never fades out or becomes obsolete or comes to an end]. As for prophecy (the gift of interpreting the divine will and purpose), it will be fulfilled and pass away; as for tongues, they will be destroyed and cease; as for knowledge, it will pass away [it will lose its value and be superseded by truth]. Source: https://www.bible.com/bible/8/1co.13.4-8.amp 

 




Jeffrey Manu’s Bio

Jeff ManuJeffrey A. Manu is a Marketing Strategist and the Founder of Growingstartup.com, a media and technology company. At Growingstartup.com, he builds technology and content that help aspiring and early stage entrepreneurs to start and grow profitable startups. 

He enjoys reading business books, biographies, Christian books and watching movies and TV shows. He particularly like shows like The Profit and Billions. Above all else, spending time with my wife is his greatest pleasure. In addition to this, he enjoys playing basketball and reassures himself that he could have played in the NBA league 🙂 #Baller 

Connect with Jeffrey on LinkedIn @Jeffrey Manu and Twitter @JeffreyManu

F.I.V.E Questions with Dorothy Dalton, CEO of 3Plus International

Dorothy Dalton

Based in Brussels, Dorothy  is a Global Talent Management Strategist, Coach & Trainer, and supports gender bilingualism. She is constantly being sought after for her thought leadership on executive placement and career advancement. I met Dorothy when she came to speak to us during one of my MBA classes at École des Ponts Business School in Paris.
She shared insights on how to enhance our online profile to maximize our chances of landing our dream jobs. Her advice and tips were instrumental in helping my classmates and I book interviews with top companies and ultimately, land jobs with these top companies. I’m excited to feature her on the F.I.V.E Questions with an Entrepreneur series.

 

  1. Briefly describe how you got started. What is the most exciting or rewarding aspect of what you do? What could make it even more exciting or rewarding?

I have two business lines in the HR consulting sector. One is gender neutral and the other is for gender balance. They frequently overlap!

My early career was in Corporate HR in the steel and television industries. None of this was particularly out of the ordinary, although I enjoyed early career success, rising to second in command of a large HR department before I was 30. I decided to move to Luxembourg (with my now ex-husband!) taking a leap with no job to go to. Ladies do not do this today! I joined an office services start-up in the embryonic financial services sector. My interview question was could I “answer the phone.” I said I could, even though I spoke very little French at the time.

Here I graduated from general factotum to become the Sales and Marketing Director.

Sometime later our family relocated to Brussels, where I found an opportunity to combine my newly acquired European sales experience with my HR background in an executive search company. It meant going to the bottom of the pile (again!) to update all my skills. After a few years working for someone else, I branched out on my own, offering international executive search and research services on a global market.

I had qualified as a corporate trainer and coach at the beginning of my career, training with Sir John Whitmore (before he became Sir). When the global recession came in 2007/2008 there was a renewed demand for career coaching. I went back to college and re-certified. I wanted to make sure I was completely current. I then formally added coaching to my service offerings.

As an early adapter to social media, I could see the potential of it immediately. I grew a reputation of being an expert in the field in relation to HR and career issues. I wrote an award winning blog and developed training programs for organisations and job seekers on Personal Branding and job search. I then added training to my repertoire list, completing the circle to my post- graduation skill set.

Coaching women and promoting gender balance is something I have always believed in. I established 3Plus International which supports gender balance in the workplace offering services in recruitment, coaching and training to support organisations who want to strengthen the female talent pipeline.

I love the variety of what I do and how all the elements feed into each other and overlap.

Going forward, I need to write a book – that would be really exciting and rewarding. Currently I am very operational, which I enjoy, but I should make time to step back.




2. Flash back and then fast forward to the present, what has surprised you the most about mastering your unique set of skills and what advice do you have for others looking to master similar skills?

I think what surprised me was the social media element. I just got it. It came easily to me and I was able to pick it up and adapt what I needed to know and reject what I didn’t. I am not a particularly intuitive learner, but was able to play around and understand the basics and even the more advanced aspects pretty quickly.

Truthfully, it’s not that the skill is vital in in itself. It’s not at all. For younger generations it’s in their D.N.A. But what it represents is a mind-set. When I go into business schools and the class sees my age, they are always surprised. But it’s a great marketing and teaching message. If I can get it – how easy will it be for you?

So my advice is whatever is new – explore, learn and try. You never know what will happen. Be open! Be very careful before you rule anything out. I found out that I am very adaptable can re-invent myself. If I can do it – so can you.

I think never being afraid about going back to basics and not letting ego interfere is important. I have done that twice in my career.

 

3. What is your unfair advantage and what would your best customers or clients say are the main reasons they do business with you?

I don’t have an unfair advantage. I don’t believe in that. All the skills I’ve acquired have been via hard work, flexibility and energy. As a woman in the steel industry you can imagine what that was like! My clients say they work with me because I am efficient, direct and fun. Life is too short not to enjoy what you are doing. For executive search I have strong sales skills, so can coach my team. Having a visible international online profile helps. I rarely have difficulty getting candidates to take my calls.

On the coaching side if I have done my job well, I don’t need to see clients again because they have the necessary skills for life. They know what they need to do. I usually see them for an annual session which is a happy/sad feeling.

4. Reflect on all of the key sacrifices and trade-offs you’ve had to make to get to where you are today. Which of these would you say was the most pivotal and why?

I don’t feel as if I have made trade-offs in the past and definitely no sacrifices. I made a decision to be trailing spouse years ago. But although I exited my HR career, I started a career in sales. I would certainly advise women to be more strategic than I was, which is advice I conveyed to my own daughter when she recently relocated to the U.A.E.

But despite everything, that was possibly the most pivotal moment. If we hadn’t moved internationally, I would have had a very different career path, probably in U.K. based H.R. It has taken me down a very different route where I have learned languages and skills I possibly would have never needed to learn. I have had the advantage of living in a number of different countries and being truly multi-cultural.

I am perhaps making more trade-offs today. Many of my friends are starting to take long trips and vacations. If you run your own businesses you can never check out totally. When I travel, the first thing I ask about in a hotel is not the bed, but the wifi connection! I’m like Miranda in Sex and the City!




5. What is the best piece of actionable advice that you’ve received that not only influenced your decision to launch your business, but also continues to be source of inspiration?

The best advice I would give is centered around self-awareness. Do your inner work. Know yourself, your strengths, weaknesses and core values. Make sure you have cover for the things you are not so good at. Trust yourself and stay centered. If something feels off – it probably is – listen to your gut instincts. Never stop being open to learning something new. That is linked to your faith in yourself and your ability to make the right choices. This fosters consistency, which feeds trust from others. Just because you don’t know about it now, doesn’t mean to say you never will.

My one actionable tip: do your inner work!

“Knowing yourself is the beginning of all wisdom” Aristotle

aristotle quote

Dorothy Dalton Biography

Dorothy works globally in talent management strategy and coaching, covering the whole spectrum of career transition challenges from “hire to retire” in coaching and executive search. An Economist and CIPD Associate, she has placed, trained and coached thousands of men and women in her career, working with leading international companies and organizations. She is a certified Coach (Cognitive Behavior) and trainer including e-learning.
She has successfully combined an early career in corporate H.R. with a stint in European Sales and Marketing before moving into global Executive Search and HR Consulting, running two businesses as an entrepreneur. She has lived and worked internationally throughout her career and has strong cross-cultural exposure.
Co-Founder and CEO of 3Plus set up to support organizations develop their female talent pipelines to achieve gender balance, as well as supporting individual women professional women to advance their careers. 3Plus offers career and leadership and coaching as well as mentoring services. She created the 3Plus eGazine and online resource for professional women with daily posts and the 3Plus Mini-Mentoring event already held in different locations in Europe and U.S.A.
Digitally savvy, with an internationally-recognized blog on career transition and a strong niche-market social media presence (a ranked coach, recruiter and HR influencer on Twitter) Dorothy successfully embraced new technology to combine the best of old-style methodologies with the new. She is a VIP blogger for HR Tech World, speaker and contributor on HR and workplace trends. She is also a visiting career coach for the MBA and Executive MBA programs of top tier business schools.

Connect with Dorothy on LinkedIn and @DorothyDalton

Check out this great interview with Dorothy Dalton on Youtube.

F.I.V.E Questions with John Aisien, CEO of Blue Cedar Networks

I’m excited to launch the “Find Insights Via Engaging (F.I.V.E) Questions with an Executive” series. This will complement the F.I.V.E Questions with an Entrepreneur series. Same as the original series, it will feature answers to five unique questions posed to an Executive. Their answers will enable every reader to learn how they advanced in their career, discover how they honed their unfair advantage, and gain from any piece of actionable advice that has continued to deliver dividends. It will be fun, insightful, and inspiring. The goal is that you are able to take away an actionable insight that you can apply to your career, business, or venture and get immediate results.

15-speakers-john-aisien
John Aisien, Photo credit: BlueCedar.com

To launch this new series, I’m excited to introduce you to John Aisien. John is an experienced and result-oriented technology executive, with a track record of leading go-to-market functions or entities within high-growth software businesses. I connected with John a few years ago while I was at Oracle. At the time, John was a VP of Product Management for Oracle Fusion Middleware. After many successful years at Oracle, John left in 2014 to join Mocana, a venture-backed San Francisco based company with a focus on embedded systems & app security, as their President and COO. John is now the CEO of Blue Cedar Networks, which was spun out of Mocana in March 2016.

John’s trajectory is impressive. He continues to rise despite the numerous headlines about the lack of African Americans in leadership positions at tech companies in Silicon Valley. To put this into perspective, a USA Today article in 2014 reported that leading technology companies based in Silicon Valley vastly under-employ African Americans and Hispanics. These groups make up 5% of the companies’ workforce, compared to 14% nationally. The figures are even more alarming when you consider the even smaller percentage of African Americans in leadership positions. Those that achieve this milestone are often seen as superhuman. So it wasn’t a surprise last year when we were all intrigued by the public exit of the only black Twitter engineer in a leadership position. I remember thumbing frantically through my timeline to follow the discussion. #DiversityIsGoodForBusiness

This conversation with John is designed to provide actionable insights; it’s also designed to celebrate him as he paves the way and sets a great example of the art of the possible.

1. Provide a brief overview of what you do. What are some of the most exciting aspects of your role?

I am Co-Founder & CEO of Blue Cedar Networks. We are a new company, a new legal entity, but we are running a long standing business, because Blue Cedar is a spinout from an existing venture funded company called Mocana. For two years, I was essentially running the business that eventually spun out of Mocana into Blue Cedar. I originally became aware of the Mocana opportunity through a mentor and former boss, with whom I had long-standing personal & professional ties. We had worked closely with each other in the past and we successfully built and sold an enterprise security company to Oracle, during the middle part of the last decade. What excites me about what I’m doing right now? Well, three big things. One is the opportunity to not only sell into a market but help to also create that market and then sell into it. That to me is unique and exciting. Market creators generally generate unique returns and experiences. Two, it’s an opportunity at this stage of my career to work with a group of people that I have effectively cherry picked, because we spun out of Mocana together and I hired a good number of them. This brings a tremendous amount of trust and longstanding history between us. One of them & I actually co-wrote a blog about this. The third thing that excites me about what I am doing is that for the first time in my career, I own the ultimate responsibility for generating enterprise value for a company. I’ve been in leadership roles in small and large companies for over 16 years, but this is the first time that as the leader of a company, I’m ultimately responsible for creating enterprise value for the company. So, that’s exciting, and brings with it uniquely different dimensions of responsibility, compared to my previous experiences. One specific example is the experience of running a Board of Directors, with savvy & highly experienced board members.

2. Flash back and then fast forward to the present. What has surprised you the most about advancing in your career and what advice do you have for others looking to take a similar path?

Generally, I’ve been pleasantly surprised by the degree of willingness that the vast majority of people have to help. Seriously, you read stories about office political machinations and people not always having one’s best interests at heart. Conventional wisdom creates an image of a very cutthroat, unforgiving corporate world. To be clear, I’m a realist and suspect that there could be some truth in this. And it’s highly likely that I’ve been an oblivious recipient of such bad experiences. But what I have consciously experienced is that the number of times I’ve asked for help from investors (even those who are not investing in my company), from customers, from partners, even sometimes from competitors, and others, and have received that help, has been way greater than my expectations, or conventional wisdom. I would say my biggest takeaway is – ask a lot more regularly than perhaps logic will suggest, because in more cases than not, you are likely to get a positive response from your ask. In terms of advice, I’ve focused on things I know I do well and I’ve been very honest and dispassionate about things I know I don’t do so well. And I’ve optimized my execution towards the things I do well because it has allowed me to stand out in every role I’ve had. Reflecting on it all, I would say that this is the positive side of the ledger, and is perhaps something I wish I had done a bit more quickly in my career. Looking back though, I think I could have achieved this milestone that I have achieved now if I had simply asked for or created the opportunity a bit earlier. I don’t feel ten times more ready today than I was ten years ago. So my recommendation for anybody looking to tread a similar path is – when you get the sense that you’re close to being reasonably ready, you probably are. And then at that point all you have to do is ask, or create the opportunity for yourself.



3. What is your unfair advantage and what would your colleagues or clients say are the main reasons that make working with you rewarding?

I’ve actually thought about this a lot. One has to be dispassionate about answering a question like this. My unfair advantage is probably not what I would prefer it to be. I like to regard myself as a deep intellectual thinker who really understands in very great detail whatever topic or concept I’m required to understand. I still think that there is some truth in this, but others perceive me as primarily a very good communicator, both in written and in verbal form. This is the dimension across which most people would rank me higher than the mean. So it may not be how I would like to see myself, but it’s how others see me. I’ve learned to accept this over time and play towards this unfair advantage. As an example, over the course of the last three months, one of the big things we had to do to spin out and create this new business was intensively reach out, communicate with, and secure commitments from the entity’s founding investors. For this exercise, I played the role of primary communicator, but accepted that there was somebody better than me at representing the underlying concepts behind our technology. So I made sure I paired myself up with our CTO, Kevin Fox, and this combination ended up being way more powerful than me by myself, or my CTO by himself. So the takeaways are: understand your unfair advantage, accept this unfair advantage, and complement yourself with others who have other unfair advantages, to enable you to achieve your objectives.

4. Reflect on all of the key sacrifices and trade-offs you’ve had to make to get to where you are today. Which of these would you say was the most pivotal and why?

There are actually many that as I reflect fall under this category but if I had to select one, I would say it’s the number of times I’ve physically moved in my life, and specifically, in my career. Since 1991, I’ve moved 11 times. Nine of these times with my wife. I moved from the UK to Nigeria as a kid, and then back to the UK, and so on. Don’t worry, I don’t plan to go through all 11 moves in detail! I would say this, each of these moves have been increasingly difficult, particularly as one has gotten older and as one’s family has expanded in size and scope. The last move in particular from the UK to Silicon Valley five years ago obviously ended up being pivotal. If you want to achieve your potential as a baseball player, you want to play in the major leagues. If you want to achieve your potential as a chess player, you want to become a grandmaster. And ultimately for me, having a big objective and aspiration to become a leading technology executive, the best place to flex these muscles and achieve the art of the possible is in the Bay Area, here in Silicon Valley. So the number of times I’ve moved has been a burden on my personal life, but without these moves, it would have been difficult to achieve all that I have to this day. I’m in awe of the depth of family support I’ve enjoyed, and continue to enjoy.

5. What is the best piece of actionable advice that you’ve received that continues to be source of inspiration and further development?

It’s really difficult to select one so I’m going to cheat a bit and maybe select a couple.

A partner of mine at Blue Cedar told me this:

 

3 dimensions

 

“Every day, you have to feed all three dimensions – physical, intellectual, and spiritual, of yourself as a human being.”

 

 

 

This may sound a bit metaphysical, but I practice this daily and it really works. Every day, you have to feed your physical dimension through some form of exercise. You also have to feed your intellectual dimension by acquiring some net new knowledge that you otherwise didn’t have, or enhance existing knowledge that you did have. Lastly, you have to feed your spiritual dimension. And this doesn’t mean some form of organized religion. It may not even mean religion. So every day I look back on what I’ve done and use these three axes as a compass to judge whether I’m living a balanced life and I can categorically say for me at least, it works. I always find some deficiency across one of these axes, daily, and this daily calendar entry serves as a compass to help me get conscious about the deficiency, and correct it before I go to bed.

Another actionable piece of advice is from my father, a man full of African wisdom. I come from Benin, Edo State (Benin City is capital of Edo State in southern Nigeria). The Benin people have this strong ethos towards the nurturing and establishment of self-confidence. And I’ve begun to practice this a lot more in my life. I’ve been a recipient of this gift from my parents. And now I’m beginning to impart this to my kids, as I’m increasingly aware of its impact on my life. I would say in summary, of all the innate attributes that one can have, I believe one of the most valuable long term is self-confidence. If you’re aware of this and you proactively nurture your self-confidence to maximize its benefits, while ensuring that it doesn’t spill over into conceit or unnecessary bravado, I think you maximize your chances of achieving the most in your personal and professional life.

“A focus on self-confidence, particularly in a crazy world where values evolve very quickly, is a very good way to maximize one’s own inherent value and the value of those around you that you love.”

 

John Aisien Biography

John graduated with a B.S. in Mechanical and Electrical Engineering from the University of Benin, Nigeria. He is a chartered member of the UK Institution of Mechanical Engineers, Early in his professional career, he performed a wide range of management training, strategy and IT consulting roles across numerous firms in the UK, including British Aerospace, Anglia Trains, Gemini Consulting and others.  He then went on to earn his MBA, with a focus on Finance and Entrepreneurship, from Stern School of Business at New York University. Post Business School, he joined Thor Technologies, which ultimately became a leading enterprise identity and security management software company. At Thor, he ran marketing, product management, business development and strategic partnerships. He led Thor’s re-branding and market positioning efforts. Thor was acquired by Oracle in 2005. After 8 years at Oracle, John joined Mocana, eventually rising to the role of President and COO. He is now the Co-Founder & CEO of Blue Cedar Networks, which spun out from Mocana in March this year.

When John is not leading board meetings and running business operations for Blue Cedar, he is reading for pleasure, or leading the offense for his coed, over 40s soccer team. He is married with two children.

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